SHIPPING & RETURNS

SHIPPING

WE ARE PROUD USERS OF AUSTRALIA'S FIRST CARBON NEUTRAL DELIVERY SERVICE. OUR COURIER SERVICE SENDLE HAS PARTNERED WITH SOUTH POLE GROUP TO OFFSET THE EMISSIONS OF EVERY PARCEL PICKED UP AND DELIVERED WITH SENDLE, READ MORE HERE.

DOMESTIC DELIVERY ESTIMATES

1-2 DAYS — MELBOURNE, ADELAIDE, ALBURY, CANBERRA, CENTRAL COAST, NEWCASTLE, SYDNEY, WOLLONGONG

2-5 DAYS — BRISBANE, COFFS HARBOUR, GOLD COAST, NORTHERN RIVERS, PORT MACQUARIE, TOOWOOMBA

3-5 DAYS —HOBART, LAUNCESTON

4-7 DAYS — MARYBOROUGH, CAIRNS, BUNDABERG, MACKAY, ROCK HAMPTON, SUNSHINE COAST, TOWNSVILLE

5-10 DAYS — DARWIN, PERTH  

INTERNATIONAL & NZ ESTIMATES

WE CAN SHIP ANYWHERE INTERNATIONALLY FOR A FLAT RATE OF $15 AUD WITH TRACKING AND SIGNATURE ON DELIVERY.  DUTIES AND TAXES ARE NOT INCLUDED IN INTERNATIONAL ORDERS, PLEASE CHECK EXPECTED TAXES IN YOUR COUNTRY TO AVOID DISAPPOINTMENT AND CHARGES ON DELIVERY.    

DOMESTIC SHIPPING METHODS

AUTHORITY TO LEAVE 
WE CANNOT ENTER YOUR PERSONALISED INSTRUCTIONS WITH THIS METHOD.  PLEASE CHOOSE SIGNATURE ON DELIVERY IF YOU NEED TO SUPPLY SPECIFIC INSTRUCTIONS

SIGNATURE ON DELIVERY 
THIS SHIPPING METHOD ENSURES YOUR PARCEL IS NOT LEFT UNATTENDED, BUT CAN TAKE LONGER TO RECEIVE IF THERE ISN’T ALWAYS SOMEONE AVAILABLE TO SIGN DURING BUSINESS HOURS.

PARCEL LOCKERS OR PO BOXES
AUSTRALIA POST RESTRICTS OUR CARBON NEUTRAL COURIERS DELIVERING TO PARCEL LOCKERS & PO BOXES. PLEASE ENTER A PHYSICAL ADDRESS.

PACKING MATERIALS

EACH GARMENT ARRIVES FROM OUR MANUFACTURERS UNPACKAGED, PLASTIC AND SWING TAG FREE.  WE USE TISSUE PAPER, PAPER STICKERS, COMPOSTABLE SATCHELS AND RECYCLED PAPER POSTCARDS TO PACK YOUR ORDER.  

TAXES

DUTIES AND TAXES ARE NOT INCLUDED IN INTERNATIONAL ORDERS, PLEASE CHECK EXPECTED TAXES IN YOUR COUNTRY TO AVOID DISAPPOINTMENT ON DELIVERY.  OYC IS NOT RESPONSIBLE FOR REIMBURSEMENT OF IMPORT TAXES.

RETURNS

RETURN GOODS WITHIN 7 DAYS OF RECEIVING THE ORDER FOR EXCHANGE OR REFUND.
FOR FURTHER DETAILS GO TO  TERMS & CONDITIONS